Reviews

Best experience with a storage company ever! Clean, safe, secure ,and truly the best customer service I have been given anywhere......Thank you

Once you have your code, access is so easy and convenient. The facility is clean and staff is very helpful if you need them. We did encounter a vehicle waiting to exit the gate, which led me to believe they didn't have a code to enter. Just an observation. I would recommend this company to my friends .

(Translated by Google) It is super clean and nice .... It is super good to store medical accessories and fine things ... I give it a 10 or A + (Original) Esta super limpio y agradable.... Esta super bien para guardar medical accesorios y cosas finas... Le pongo un 10 or A+

Lynette the property manager is so amazing! She runs a tight shift and makes sure everything is clean in compliance yet doesn’t forget to be kind and courteous to everyone and making sure the storages and all surroundings are clean and safe.

I love the facility 👍🏽. It was much more then I expected...very neat and clean and the staff was very accommodating. I needed to move in on New Years Eve day at the last minute, and they took the time to help me get my paperwork and space situated. Thank you so much 😁. The price is well worth it !!!”

Been using them for almost a year. Staff are cool. Place is legit. What more can I say? Worth every penny.

I was looking for a storage unit that would have many of the things I needed but mostly location and price, Jayson was very helpful and made the lease paperwork easy and quick. Very clean and well maintained storage company.

Big elevator was nice but wish there was a smaller entrance for pedestrians that had a keypad.

Friendly staff with expeditious service! Unit was immaculate at inspection time.

Amazing clean, new warehouse. High tech and great security. Super friendly and helpful staff. Melody was amazing!

Excellent storage building and accessibility. Staff is very helpful and always friendly

I had to storage my furniture since I went back to home during pandemic. My friend moved my stuff. She was please with the service. Price are reasonable and service is incomparable with other storages. I feel comfortable to leave my belongings here. I pay online each month. I plan to post another comment when I get my things back. However, so far experience is very good.

I had a great experience with this very new, well maintained and managed facility. The manager, Lynette was very helpful and professional in assisting me with securing my storage units. I look forward to a positive experience for a much needed service.

looks ok was calling around for prices

Cannot stress how much I love this storage house. Clean environment, great rates, tough security. Just wish they stayed open til at least 10.

We have had great customer service from The Packinghouse. Linette is the BEST!! Very friendly, efficient and great follow up communication! We would encourage anyone needing storage in the area to look here first! Oh yeah, the prices are reasonable also!

Great service - very clean and trustworthy.

Very clean nice people

Very, nice, clean place. Jon was very helpful in finding me the best unit for what I needed.

Staff is friendly and very helpful, facilities are clean and controlled. I have no complaints. We are always treated with respect! I recommend the Packing House Self Storage is convenient no need to drive in traffic to get to your store. In a very convenient location.

Awesome customer service from John!

Been driving past this place for a while, so we decided to look them up when it came time to move. Website is beautiful, very polished! Only one person on staff due to covid but he was incredibly nice, professional, and had us signed up and ready to move in a snap. Facilities are clean, climate controlled, and closely monitored, so we feel safe storing our things. Great price, great value, absolutely recommend!

Amazing service, Been searching for a storage place and we came here to check pricing and it was so clean and well lit and the pricing was the cheapest in town. Melody was awesome. I recommend asking for her

John is amazing and so helpful. Help me find the right size for my furniture. Thank you

John was very helpful and explained everything very well. He showed me the security and how access works. A+

John was very informative, with great customer service along with great deals. The facilty is very clean and welcoming. So very glad I chose Packing House Self Storage for my needs.

Starting school at Loma Linda University tomorrow. Getting our stuffed moved in. Jon has been fantastic at helping us get moved in and set up. I’m impressed by the facility and looking forward to working with the staff in the future.

This place is awesome. Best prices we could find, safe, simple, and straight forward. Linette, the property manager, helped us get set up. She was very kind, patient, and helpful. We signed up the day we visited.

Today I was so very Happy to secure A storage unit At Packing House Storage. What A beautiful facility not to mention The wonderful service I received. I was throughly impressed with the cleanliness wide corridors easy access for me as I am a Senior and appreciate that taken into consideration Linette walked me through all that I needed and Melody and Jon who also are there where so helpful it is very refreshing to see Young People take their jobs seriously and their training is very well executed I feel very confident in my chose to have chosen the Packing House and will definitely recommend this facility to all. Thank You So Very Much! I'm A very Happy Customer Sincerely Olivia Harmatz One very Happy Pleased customer and you can take that to the Bank!!! 😁

I absolutely LOVE the staff. Always friendly and always super helpful. I’ve never had a problem here as with other places where people just write you off.

I had a great experience at packing house, it was clean and the staff was very helpful. The storage is great and well air conditioned!

Great storage facility clean secure and great help from John.

Robert and Melody were extremely friendly and efficient.

Please visit Linette and Melody at Packing House Self Storage. The building has phenomenal security measures in place, it’s clean, and maintains a cooler climate for your storage needs as compared to other storage facilities at highly competitive prices. You should visit and see for yourself why this facility is a true find.

The Facility is very clean. John and Linette were very helpful. This is my new favorite place.

John was very helpful and showed us multiple units. Definitely recommend

First time customer and my experience has been great! I was greeted when I entered. Robert was very helpful and patient with me! Property manager was so sweet and made me feel like I made the right decision to come see the place! I will definitely do another review after I leave the storage. I would recommend this place to family and friends!

Jon was extremely helpful, price is amazing right now!!

John was great helped out a lot

Linette was super nice, helpful, and thorough with the details of the rules and storage unit. Very clean and I love that there are security systems to keep everything safe and in check.

GOOD FRIENDLY 👍 SERVICE Pretty girl too !!! Very CLEAN and I like the AC too protect my stuff ..

Nice facility and great customer service by the employees Jon and Linette. Would recommend to anyone in the area and they also have a great first time deal!

Linette was super enthusiastic and knowledgeable about all the units she had to offer. She was sweet, personable and was able to offer me the best deal out of all the storage places I looked at. Highly recommend.

I came into Packing House Self Storage today and Robert was no nice and helpful. Robert showed me right away what was available and gave me a great price. Thanks Robert! Also, storage is nice and clean!

Really nice customer service nice units

My experience was really great. The workers are extremely helpful and understanding. I highly recommend this place.

Jom was an excellent in directing me to right storage unit. .I will refer your business to MAFB. Thank you. Regina Avant USN/RETIRED

Super clean and efficient! Thanks

(Translated by Google) Very nice place and my friendly employees (Original) El Lugar muy linpio y Los empleado my ammables

Friendly and polite customer service.

Jon and Linette were awesome, they made sure I got three best deal,. Super friendly, made me feel extremely welcome. I strongly recommend this facility for your storage needs.

Awesome service! Thanks Linette for helping my roommate and I through the process. Definitely recommend this to any students in the area! Super friendly and professional.

At The Packing house Self storage the staff are friendly and helpful plus their prices are very reasonable. Thank you Linette you were a great help.

Jon and Lynette are amazing and their customer service outstanding! I highly recommend Packing House if you are looking for a secure, clean, and affordable environment to store your most precious belongings. Jon and Lynette make it easy and the atmosphere is delightful!

Linette and Jon have been very helpful and informative during the process of reserving my storage unit! It’s also my first time and they made me feel very comfortable and welcoming! Definitely recommend :)!

Jonathan helped us move-in our stuff today. He made the paperwork process easy & quick to understand, escorted us to our unit. When we found out that out unit was smaller than what we're told due to a structural column, he adjusted the monthly charge for us without even asking for it. Good customer service n professional dealing. Highly recommend it!

John was extremely helpful in my first moving experience. Gave a thoroughly detailed tour of the facility and answered any questions I had in the process.

John was great with customer service. Would come again

Linette was/is an excellent person and extremely friendly. She is a start..

Fantastic place very clean and affordable. Lynette the manager was extremely helpful and friendly. Very secure too if that is a priority for you.

This place is absolutely amazing! The staff is friendly and helpful. The facility is extremely clean and neat. Linette was awesome !!! she help me find the best deal for my roomate and I. Again this is probably the best and SAFEST place to store your things.

1. Linette has the Best customer service. 2. Robert knows the in's/out's for security. Hands down is the Best storage facility ever.

Finally went through and got a storage unit for my wife and I. The customer service given by Jonathan was great and thoroughly explained verbally and visually. He was willing to show us all of the features of the storage place and very efficient.

This storage unit is brand new and quite nice. The prices are good. The service is friendly and professional. Linette helped us through the process of getting setup with a unit efficiently and provided all the details we needed. I was able to book a storage unit of the size and specifications I was looking for on short notice. Definitely recommend this storage facility.

Very helpful and informative. The facility is clean and very nice. Good prices. Linette was great.

I came in needing a storage unit same day, and Packing House did not disappoint. Linette, the property manager, was very attentive to our needs and questions. She gave a very clear breakdown of the features, pricing, and specials for different units. Never rented a storage unit before but Packing House definitely took the stress out of the process. Highly recommend!

Linette was the owner and she was so nice. She helped with paperwork and made it so easy to understand especially for me, a college student. She showed us the storage facility and it was so clean and nice with a push cart. She cares a lot about her customers and I appreciate that. This is the spot to go to!

So far so good . John was a great help and provided great customer service . Great location and different options were available 😊

I really appreciate the way Lanette takes pride in the property. She made our move-in very easy and was careful to make sure the social distancing was utilized. She made accommodations for us to be able to sort through our items since our movers had to pack our truck in a certain order. We needed to sort items needed now from items needed when our house is ready for move-in. We really appreciate this after a very long drive from Texas.

I made my reservation online without seeing the place but when I got here... it’s so clean and beautiful. I feel very comfortable placing my property here. I’ve never used a storage unit and this experience has been great! Linette was awesome! Highly recommend!!

I’ve been looking for a storage unit for about a month now. Most places I’ve been to or dingy and dirty and the help was about the same. Then I found packinghouse. The storage units are nicer than some of the bedrooms in my home.Lynette was a super sweet person who help me out showing me the unit answering all my questions and really just an overall great person. A couple of the guys working around the property I think it was John and Robert were absolutely helpful as the place was so big I got lost. The unit is a nice size for a great price. The elevator is big enough to fit a Mack truck into. LOL. Not really but this place is the best storage facility I’ve ever come across.

Jon is helpful, friendly, and professional. The co tract transaction was smooth and his instructions were clear. The facility is clean and secure.

They are great and clean and price reasonable

Working with Linette at Packing House Self Storage was great. Linette helped me find the right storage for my businesses needs and she was very friendly and helpful.

Very clean place. Brand new building. Has a variety os storage sizes. Jon was very helpful

Professional and courteous service. Clean units.

Great customer service! John was very helpful! And the location is super clean and very secured.

Very good Service

Robert and lanette were very informative and helpful when looking for a unit that fits your needs.

Packing House Self Storage has been great. From the simple, easy online reservation to the meet and greet once at the facility. Linette was extremely thorough and helpful via phone and Robert was nice and professional when showing me the unit options. When I decided to change the size of my unit they worked with me and I was still able to take advantage of the great move in deals they had going on. Packing House Self Storage has truly made my move easier and stress free.

Came here looking for a unit, Linette was very generous and friendly when I arrived. She walked me through the whole process and answered any questions I had. I ended up getting the unit and surprised with how secure and clean the location was. Definitely recommend people to come check this place out ! Great job

Getting a storage and Linett was so very helpful and informative. Also the prices are affordable and facility is very nice and efficient!!!

This is a very nice storage facility. Probably the nicest I have ever used and trust me, I have rented quite a few of them. Climate controlled, we'll lit and plenty of security measures in place. The staff is friendly and very helpful. Particularly Linette. She really goes the extra mile.

John acknowledged me as soon as I walked into the office. John was very friendly and was able to answer my questions thoroughly. Very professional.

Clean. Polite and attentive. Fast service. Highly recommend these professionals.

Bert was super helpful! Great prices and super clean units. Amazing Sureveillance and friendly staff! Would give 10 stars if I could

Thanks linette for great service I fully recommend this place.

Linette made the process warm and welcoming and the facility is very clean

We love this place! Great customer service! John was very amicable and helpful!

John and Linette were very helpful and friendly. Super clean, climate controlled and easy access to the units.

Exceptional customer service and immaculate facilities. I had initially reserved the unit for the end of the month however I opted to pop in unexpected 3 weeks earlier and they still helped me out and got me set up with a unit. BONUS.. they even have a coffee bar!!!

Great people and great facility! Lynette and Robert were very helpful! (And super nice!)

Very clean facility! Jon was very helpful and nice.

Clean, climate controlled, excellent customer service!

Very clean and awesome brand new facility. Jonathan was especially helpful through the entire process.

Not only is the staff extremely friendly and knowledgeable but, the place is clean, has great amenities and they have the best rates!!!

Very clean, and the Riverside orange packing house theming is very nice. Seems they're on top of security and do have special discounts if you ask the representative.

This storage place is clean & air conditioned. The nicest storage place I've ever been.

Me and my wife thought they were friendly the place is clean and easy to access with 3 different gates to enter. And the rates are not to high. And good customer service. Thank you Allan and Joanne Staley

Great customer service experience. They were very pleasant and accommodating to all my needs.

Very clean location! Lynette helped us sooo much on a short notice! she’s extremely friendly and goes out of her way to make the customers comfortable. thank you sooo much!!!

Excellent storage facility great prices wonderful staff5 *******!!!

Linette was awesome to work with! The facility she manages is clean and runs smoothly! So glad I stopped by and decided to use this facility! Totally will recommend!

Very friendly staff! Clean facilities! Would recommend to everyone.

Very professional and friendly. Site is very well kept and CLEAN! Definitely recommend to anyone looking for a clean safe place.

Great customer service. Very clean. Friendly staff who are very helpful

Better prices than anywhere else and clean and friendly staff

Everyone here is very polite and helpful. Their first 4 months half-off promo is the best I’ve found in the area.

Packing House Self Storage has been great in our last minute search for a storage unit. We’ve dealt with storage units before & it was not as quick & efficient like Packing House. It is super clean & feels safe. Linnette was helpful in informing us all we needed to know about our unit. Welcome to the neighborhood & congrats on a great business!

Customer service was great! Staff was very friendly and Bert took the time to personally show me the units and walk me through the rental process. The price was also the best compared to other locations. Definitely worth the visit.

The best storage around! It’s all located inside with AC. The staff is amazing and answers any questions I have and always answers the phones! So happy I found this place to store my items.

I recently had the need of self storage space Many of the Items I needed to store were of high value. I have to say this new state of the art facility is exactly what I needed. A good selection of space sizes, conveniently located, secure, and temperature controlled. More importantly, it provides a calm and pleasant environment in which to complete what otherwise is an unpleasant chore. I highly recommend.

John is an absolute stud! Was a great walkthrough, great facility, knowledgeable staff, and very friendly environment. Definitely worth the visit if you are in the market for a storage facility.

The best storage place there is.

I highly recommend this place. The staff John and Burt are very nice, professional and patient.

Very nice clean place. Funny and helpful staff. John had a great sense of humor. Sign up was quick and painless.

(Translated by Google) Very good service! It is very clean (Original) Muy bien servicio! Es muy limpio

Very nice and clean place friendly service

Clean and highly secured facility. I know my stuff will be safe here!

Friendly service, very clean facility. Recommend Packing House Self Storage to anyone!

Great customer service clean just how I like it low prices

The manager Jon was very helpful, informative and extremely excellent with his customer service. My overall move in experience went from stressful, to calm. They have been an an asset to a very stressful move this December. If you are looking for a High quality facility with Great service representatives and clean storage Units, then the Packing House Self Storage is the best option. Time is more Valuable then money, and this pplace saved me BOTH! THANK YOU JON AND TEAM!

Great clean location. Friendly staff.

Great customer service! They helped me find the unit that was the best for me and the convenience of being next to the 91 made it better!

Very clean and amazing customer service!

The place is very clean and the staff is very friendly and helpful. The discounts are amazing..

Just got a unit here and I have to say that this place looks right! Great customer service and very clean.

Amazing staff and clean units. Tell em Johnny sent you.

Barbra was great moving in and needed a second unit and she was prepared with the next closest unit ready. Great customer service!!

New clean facility. Love the staff they are very helpfull.

Facility is clean neat and organized employees are friendly and professional. Thank you.

Great customer service. Clean and secure facility.

The staff are very friendly and I know my stuff is safe and secure there

Great storage unit! So clean and new with plenty of units open to rent. The front office is extremely friendly and helpful!

Staff friendly and helpful. Beautiful and clean facility!

I made several trips and looked at various units before making a selection that fit our needs. Jonathan was awesome. Very patient and was not bothered by my multiple questions.

Packing House is more of a storage house than I thought,the property is outstandingly clean and very organized,the employee Barbara that works the front desk is outstanding,respectful, and very comfortable to talk with..I think we'll be good together!!! Packing House and myself!!!!!(Geneva)

Amazing staff, beautiful facility, amazing customer service. Barbara and Bert are top notch!

Great awesome customer service

Wow these guys were so easy to work with. Storage facility crystal clean and affordable! I highly recommend for short term and long term needs.

Nice place. Great storage place you can fit your whole living room. Friendly staff

This place is great and convenient for storage. Big and spacious. Great costumer service

Great storage place!!

Staff is very nice and professional. Place is very clean and well kept.

I recomend this place

Awesome place Friendly staff

I’ve rented here for a few months and have had nothing but great service. Everyone is so friendly and helpful. This storage facility is so clean, I love it! Definitely recommend Packing House Self Storage!

Great clean safe place

I have never used self storage but I am planning on selling m my house and relocating. I have temperature sensitive sewing machines and fabric as well as home furnishings. This place is great!!! It’s CLEAN as well as a nice temperature. I highly recommend this company!

Great customer service, squeaky clean facility, close to everything, especially my former apt. From which I was moving. And oh yeah, temperature controlled! What more can you ask for? Highly recommended!

I recommend The Packing House self storage. Always friendly helpful staff, always professional & happy to assist me. I feel very safe entering the premises when alone. Great job!!

Awesome storage! Jon and Robert were super helpful and friendly. Highly recommend this storage.

(Translated by Google) Very good service all excellent very clean very attentive workers very friendly excellent work (Original) Muy buen servicio todo exelente muy limpio los trabajadores muy atentos muy amables exelente trabajo

(Translated by Google) Excellent service very good place to store your things. Costumer service excellent 👌🏻 100% recommended (Original) Exelente servicio muy buen lugar para guardar sus cosas . Costumer service excellent 👌🏻 100% recommended

Great place, beautifully kept property and Robert gave amazing customer service.

Clean facilities, GREAT prices and Barbara at the front counter was friendly and kind. Definitely a recommendation if you are looking for a safe and secure storage facility.

This is such a nice and clean storage place. The lady Barbara I met with was so Knowledgeable and nice!

Easy, affordable and convenient. Barbara was very helpful and went through all options before finding the right space .

Great place, good customer service and great prices. Very clean

Awesome. The prices are cheap compared to where I used to. They have promotional prices and it’s free for the first month to those who have AAA membership or 50% off for the first three months or if you get lucky, both. The customer service is great. Their office is spacious and they also offer free coffee! Awesome! (although I didn’t have one lol; just saw it) The place is climate controlled and units are clean. The only problem is that the elevator sometimes don’t work. One time I got stuck on it coz it won’t move down and it kept having this weird noise. I thought it’s the cart but even after removing it, still, it won’t go down. So I went on the other elevator instead and have to move my car. It would have been 5 stars if I hadn’t encountered this problem before. Also, I don’t know if it’s true or not, but they are closed on Sundays according to the customer service representative that I talked to. It’s because I came here on Sunday morning and I found no carts on the floors that I have access to. It says on the website that they open at 11am-4pm, it also says on their business doors outside. I came here early during access hours so I called and asked so I can decide whether to stay and wait for them to open so I can borrow a cart, or just move my stuff by myself. So it’s weird when I called and the customer service representative told me they are close on Sundays and google does not update their system. Or perhaps even the information that they put on their doors? Anyways, don’t expect to find a cart if you move on Sundays during access hours. Update: 5 stars. Because there are carts now during the weekend. And also, this is probably just the storage unit that have music! It’s chill. Not creepy at all. This is so far the best storage unit I have ever had that is why even if I live far in Carson, I wouldn’t let this go. Lol.

Just rented a unit at this facility and my experience was fantastic. I had to go inside the lobby 2 separate times and was assisted by a different gentlemen each time both whom were very polite, helpful and professional. Also, I noticed the temperature of the storage units is set at 71 degrees.

Chasen is awesome!

Beautifully clean and nice place. Very friendly associates and great price!!

They were super friendly and informative in answering all our questions. The facility is clean and new which is a plus.

100% extremely satisfied this place is a very posh establishment at a reasonable price the staff is great to work with , Nichole and Sarah made it extremely easy and go out of your way to accommodate your needs 👍👍👍

Good customer service very friendly

Jon is GREAT. I just got my unit today and he is very welcoming and super helpful. I thought getting a unit was going to be difficult in general, but Jon and Lynette’s help made the process easier!

My boyfriend and I came to the packing house yesterday to talk about the options to store items in a climatic controlled unit.  We were greeting by a super friendly lady (I’m sorry her name slipped my mind) and she promptly showed us some unit options.  She was patient and very informative and she helped answer all our questions and concerns.  After talking and seeing the unit options we instantly signed up.  The units are so clean and nice and they provide moving carts to use for those who rent the units to help move items to their unit.  I highly recommend giving the Packing House Self Storage a look for any storage needs you have!

Nice, clean and very helpful people. Very secure. I took a tour and really like how safe my belongings will be. Going to rent my space from them today.

This location is phenomenal! It’s new construction, and the facility is very safe - tons of camera’s and a gated community. Also temperature controlled, which does leave me feel a little better about things that I stored that were more temperature sensitive. Rates are also very reasonable.All the staff are really nice and helpful. Chasen was really helpful and made my initial move in and sign up both easy and painless. Barbara is always very sweet and helpful in making sure there are Dolly’s available and other silly questions I have. Jonathan was very helpful and let me review the cameras and roughly 1.5 hours of footage to help me locate a box I could just not find.Would book again. If you’r on the fence, I recommend you at least come and check out the facility. It really is top notch.

This is my first time renting a storage unit and the staff was so helpful. I didn’t get his name but the guy who helped us was super polite and friendly. Storage units are secure and kept cool and pricing was so great! The whole place was super clean and new overall just awesome all around. Definitely recommend this place to anyone in need of a storage unit!

Make sure your check out Packing House, their facility is setup differently and includes temperature controlled units as well. Their security is really tight and the folks behind the desk were extremely helpful, I was able to get an incredible deal for my company. I would highly recommend using these guys, hands down the best in the area.

This place is truly needed in riverside. It’s awesome! All of the spaces are climate controlled. If you collect vinyl records, but your collection is to much for your place, this is a safe, great place to store them. You can also store other things that may be heat or cold sensitive. I was also able to get some moving boxes and supplies too. I met with Sarah and she answered all of my questions. She was kind, courteous and had 10/10 customer service.

This is a brand new facility. It’s beautiful and I feel my storage unit is very secure. Every unit has air conditioning, which is great. Big thumbs up!

100% extremely satisfied this place is a very posh establishment at a reasonable price the staff is great to work with , Nichole and Sarah made it extremely easy and go out of your way to accommodate your needs

Jon and Lynette (property manager) were so helpful in getting my unit set up for me. I had to make a switch to a larger unit and there was no issue in doing so. The units are very clean and secure. I highly recommend this facility over other storage places.

Barbara is a consummate professional and she and Bert (sp?) could not have been nicer or more accommodating in helping me with my storage needs. Moving is very stressful and they really helped make the process easier.

The facility is nice and clean and the staff is awesome.

Great place and good customer service

Clean. Safe. Secure. Fantastic customer service.

Great storage, New building and friendly folks. Prices are very fair.

Great place, easy process and great customer service

Happy with my storage unit. Also like that it is climate controlled.

Clean, well lit The young man that was in the front office was professional and proficient. Prices are low right now due to newness of facility. Overall a good place to store belongings.